imagine@creategermankitchens.co.uk
Privacy Policy
OUR PRIVACY PROMISE
WHAT INFORMATION DO WE HOLD ABOUT YOU?
HOW DO WE USE YOUR INFORMATION?
Your information allows us to fulfill any orders you place with us, update you on the progress of your orders, and assist with any future customer service queries.
We also may wish to keep you up to date with any exciting new products or unmissable offers we think may be of interest to you so may use your email address to send you email newsletters, communications via social media, and any similar internet-based communications as they become available.
There are some communications that you would always expect to receive from us, whatever your marketing preferences – for example, Quotations and Schedule of Works.
All third-party service providers we work with are carefully vetted and highly trusted by us, and your data is protected by Create Bespoke Kitchens’ stringent security and confidentiality measures as well as applicable data protection laws. We only provide our service providers with the data that they require in order to perform the services that we have employed them to do – they will never use your data for any other purposes.
Unless otherwise stated, our processing of your personal data, as summarised in this notice, is in pursuit of our legitimate business interests as a trusted retailer, committed to providing you with the very best shopping experience.
We will not retain your data for longer than necessary for the purposes set out in this notice. Different retention periods apply for different types of data, however, the longest we will normally hold your data is 5 years.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you receive any email-based marketing communications from Create, you can choose to opt-out at any time, without any fuss or delay by calling our Showroom on 01274 873359 or emailing imagine@createbespokekitchens.co.uk.
You also have the right to:
- Ask that we correct or update any personal information that is incomplete, inaccurate, or out of date.
- Ask that we erase your personal data from our systems.
- Ask that we stop processing your data or restrict processing where we do not have compelling legitimate grounds which override your interests, rights, and freedoms.
- Request access to the personal information we hold about you.
- Object to us profiling your data, where we have not compelling legitimate grounds which override your interests, rights, and freedoms.
- Request that any data provided by you in the context of actively consenting to some form of processing, be returned to you or transferred to another company in electronic form.
- Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK – please see below for more information.