Privacy Policy

OUR PRIVACY PROMISE

Your personal information is just that – personal, so at Create Bespoke Kitchens we always treat it with the highest standards of security and confidentiality, and rest assured, we never pass on, sell or swap your information with any other company for their own marketing purposes.

WHAT INFORMATION DO WE HOLD ABOUT YOU?

When you place an order with us or ask us to contact you, we collect information about you. If you browse our website, we may collect information about your website visits using ‘cookies’.

HOW DO WE USE YOUR INFORMATION?

Your information allows us to fulfill any orders you place with us, update you on the progress of your orders, and assist with any future customer service queries.

We also may wish to keep you up to date with any exciting new products or unmissable offers we think may be of interest to you so may use your email address to send you email newsletters, communications via social media, and any similar internet-based communications as they become available.

There are some communications that you would always expect to receive from us, whatever your marketing preferences – for example, Quotations and Schedule of Works.

All third-party service providers we work with are carefully vetted and highly trusted by us, and your data is protected by Create Bespoke Kitchens’ stringent security and confidentiality measures as well as applicable data protection laws. We only provide our service providers with the data that they require in order to perform the services that we have employed them to do – they will never use your data for any other purposes.

Unless otherwise stated, our processing of your personal data, as summarised in this notice, is in pursuit of our legitimate business interests as a trusted retailer, committed to providing you with the very best shopping experience.

We will not retain your data for longer than necessary for the purposes set out in this notice. Different retention periods apply for different types of data, however, the longest we will normally hold your data is 5 years.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

If you receive any email-based marketing communications from Create, you can choose to opt-out at any time, without any fuss or delay by calling our Showroom on 01274 873359 or emailing imagine@createbespokekitchens.co.uk.

You also have the right to:

Ask that we correct or update any personal information that is incomplete, inaccurate, or out of date.
Ask that we erase your personal data from our systems.
Ask that we stop processing your data or restrict processing where we do not have compelling legitimate grounds which override your interests, rights, and freedoms.
Request access to the personal information we hold about you.
Object to us profiling your data, where we have not compelling legitimate grounds which override your interests, rights, and freedoms.
Request that any data provided by you in the context of actively consenting to some form of processing, be returned to you or transferred to another company in electronic form.
Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK – please see below for more information.

If you would like to exercise any of these rights, please get in touch with us (see below).Please note that we may ask for proof of identity before providing or updating any personal information we hold about you and if we have a legitimate reason as to why we are unable to fulfill any requests, we will always explain the reasons why.

HOW TO CONTACT US

We are always happy to help answer any questions you have about our Privacy Promise. Simply write to us at Create Bespoke Kitchens, 2 Bleak Street, Gomersal, BD19 4RD, or email imagine@createbespokekitchens.co.uk.If you have any reason for concern, please contact us in the first instance and we will do our utmost to resolve the matter to your complete satisfaction. Alternatively, you can report a concern to the Information Commissioner’s Office (ICO).

YOUR CONSENT

By enquiring via this website, you consent to the collection and use of your information by Create Bespoke Kitchens in the ways outlined above. If having given your consent to the use of your data, you subsequently change your mind you can stop all, or uses your data by sending us an e-mail.

Visit Our Kitchen Showroom In Gomersal

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Claire Bradley

15 May 2024

Create Kitchens have helped us to completely redesign our kitchen area. Bryan and his team were impeccable in their customer service right from the initial phone call with Louise, through to completion and beyond. Bryan helped us to get the design perfect and put us in touch and coordinated with a fantastic team of builders and trade professionals who then brought that vision to life. I can't recommend this business highly enough. Amazing from start to finish - thank you Create!

Corey Blades

14 April 2024

I recently had a kitchen installed by Create German Kitchens in my first apartment, and the experience was outstanding! Bryan helped design the perfect kitchen and offered a competitive quote; the final kitchen features a sleek black concrete design with modern appliances and a central island. Louise was superb in managing the project, keeping me updated throughout. The installation by Jon was quick and flawless, with exceptional attention to detail. Ady did a brilliant job with the electrics and lighting. I highly recommend their team to anyone looking for a new kitchen!

Michael Wilson

20 March 2024

Excellent from start to finish top quality workmanship every thing went smoothly finished on time and extremely tidy all the products used are very high quality

Paul Smith

11 March 2024

Brian and his team of workers All excellent definitely recommend. They even did another small job That I asked that was not part of The job. And no I'm not a family member or Friend.

Neil Doyle

6 March 2024

What can I say about Create German Kitchens, absolutely amazing quality, sales team are absolutely amazing , excellent on helping with design and help with all the little extras that really makes your kitchen , the kitchen fitter John who Create recommend ,he is amazing too, I love my kitchen , so happy I chose Create German Kitchens 😀 😊 ❤️

Claire Kirk

10 December 2023

Bryan was recommended to us and didn’t disappoint. He and his team designed us the perfect kitchen within our stated budget. The team were very responsive and the fitter was brilliant. We’ve had the kitchen over 6 months now and we love it! Highly recommended ⭐️⭐️⭐️⭐️⭐️

Jareena Munawar

23 September 2023

An impeccable service with superb craftsmanship start to finish. We have been very well informed throughout. Bryan and his team are complete professionals nothing is too small or too much trouble. I must have contacted Bryan and his team more than l needed to on occasions. Gave us guidance with our decisions. Even a couple of years on when needed their assistance they came it within 30 mins to resolve. For quality, cost, and product design do not hesitate. I had tried like we do a fair few kid he. Designers but Bryan designed a kitchen like no other 💯% pleased. Thank you to Louise too for her cooperation throughout

Katie Kear

20 September 2023

A massive thank you to Bryan and Louise for creating such a beautiful kitchen. From the first meeting to discuss my requirements they were professional and they had a fabulous range of choices. My choice of kitchen was classic with a modern twist. The matt worktop really compliments the shaker units. From start to finish the project management was perfect, constant updates and the trades were all on time. Jon the fitter was great, with excellent attention to detail. The overall look is perfect, just what I wanted and it has that real wow factor

Gordon Walker

27 July 2023

Create kitchens bring together German precision engineering of kitchens and first class British workmanship. Any good project can be spoilt due to poor communication and unreliable work people. Create are an exceptional well organised company - if they say they will be there at 8am they will be. Whilst the product is not at the budget price end of the market the finished kitchen represents excellent value for money.

Donna Moyser

20 May 2023

We worked with Bryan at Create and after explaining how we wanted to utilise the space he did various designs for us, he was informative and helped to guide us how best to use our space. Ours was a difficult instillation with the house been so old and uneven. We all worked together through this to get the kitchen that we are so pleased with. Thank you Create.